The Arelion blog

Our thoughts and deeds. From industry trends to geeky network stuff.

Breaking records together: NPS 79

I’m excited to share Arelion’s Net Promoter Score (NPS) for 2025 which came in at 79 – the highest in our history. That’s not just a number, but a reflection of the trust and partnership we’ve built with our customers over the years. 

NaaS – The backbone of agentic AI

Last month, I had the privilege of attending Global NaaS Event (GNE) 2025 in Arlington, Texas. Over five days, more than 500 leaders across enterprise IT, service providers, technology vendors, cloud and data center operators, cybersecurity, systems integrators, media, and analysts came together to explore one theme: how Network‑as‑a‑Service (NaaS) is evolving to power AI at global scale. Here […]

Balancing AI’s opportunities and challenges to serve enterprises

AI has taken the technology industry by storm, with enterprises deploying emerging applications to create business value. Amid this shift, operators are leveraging network automation, optical innovation and more to support enterprise AI use cases. Still, the technology ecosystem must balance AI’s opportunities with its challenges. While AI can improve operations, it can also leave […]

How enterprises can evaluate their multi-vendor strategy in the age of AI

As AI/ML implementations accelerate, the stakes are higher for enterprises to secure reliable, scalable connectivity that enables these applications’ real-time functionality. Enterprises are increasingly diversifying their connectivity choices to meet these requirements, with local providers supporting access use cases and wholesale operators providing core connectivity. Many operators are maximizing diversity, scalability, physical security and other […]

Is your enterprise network ready to capture the AI opportunity?

With so much focus on the chipsets and data centers enabling artificial intelligence (AI), what’s network connectivity’s role? AI is defining the future – adoption has exceeded all expectations and AI workloads are set to increase dramatically over the next five years. But AI is only as good as the real-life connectivity it depends upon. […]

Defending global networks in the era of AI

AI only complicates the digital battleground in a constantly evolving DDoS landscape. Cyber criminals are already leveraging AI-enabled cyberattacks to besiege global networks, threatening to disrupt world economies. Our recent survey revealed that over 50 percent of manufacturing and automotive decision-makers see cybersecurity as their top network challenge, recognizing that AI facilitates a never-ending cycle of cyberattacks and defense in vulnerable industries.

Employee Spotlight: Ryan Pellegrino, Channel Director – East

We see tremendous opportunities in the Channel for supporting the Trusted Advisors selling multinational and data center connectivity. Ryan Pellegrino, Channel Director – East, joined us in June to help us seize these opportunities. We spoke with Ryan to learn more about his vision for expanding our Conflict-Free Channel program and go-to-market strategy amid evolutions in the telecommunications ecosystem.

Arelion earns Silver Stevie Award for customer service excellence

We’re proud to share that Arelion has been awarded the Silver Stevie® Award for Customer Service Department of the Year – our highest recognition to date in this category. This marks a significant step forward from our previous Bronze wins and reflects the continued evolution of our customer service excellence.

Scaling AI through our global network footprint

As the connectivity ecosystem evolves rapidly, a robust Internet backbone becomes even more crucial to ensure the real-time functionality of AI applications. In turn, operators must enhance diversity, reliability and reach to enable high-capacity data transfer between data center campuses or to support end-user requests at the network edge. To leverage the power of AI […]

Employee Spotlight: Craig Jackson, Channel Manager – UK

We’ve taken steps to strengthen our global Channel team, with Craig Jackson, Channel Manager – UK, joining us in January 2025. We spoke with Craig to learn more about his background, experience with Arelion’s culture and his focus areas for enabling continued Channel growth in European markets and beyond.
Dariusz Solowiej, Arelion

How our optical investments support AI

Arelion’s many industry firsts and technological benchmarks reinforce the importance of optical innovation in our business model, proving that it persists as a vital component of our DNA. But how do our recent optical networking investments and live network field trials provide the foundation for businesses needing to capitalize on AI’s capabilities? 

Better, faster, simpler: Arelion’s AI networking advantage

The rise of AI is pushing connectivity’s limits, requiring lower-latency data transfer, resilient infrastructure and an expansive network footprint. Arelion has built our network to meet these demands for over three decades. With one of the world’s most extensive and scalable Internet backbones, we’re not just keeping pace; we’re setting the standard. Whether supporting massive […]