All articles - Page 2 of 7

Customer care, metaverse, and private networks

As one of the 2022 ‘ICT Visionaries’ selected by ISE Magazine, our VP Strategy Johan Ottosson is sharing his thoughts on various topics throughout the year. His second article for ISE Magazine covers customer care, the metaverse, and private networks. The article was originally published in the magazine’s July issue found here. Customer Care and […]

Mexico Expansion: Bridging Borders

Connectivity brings us together, but it is not always an easy road. Mexico is Latin America’s second-largest market, preceded only by Brazil. While mobile technology has long been available in Mexico, access to affordable fixed-line Internet only started to become available in the past decade, and connectivity still varies across the country. This lack of […]

The business benefits of two-way messaging

At Arelion, our mission is to keep the world connected – using the best technology, old or new, for connectivity services that truly serve our customers’ needs. By combining tried-and-tested technology with cutting-edge innovation, we deliver reliable and cost-effective connectivity for the most challenging of applications. SMS is the perfect example – once thought to […]

Open optics mean sustainable networks

As we discussed in the first blog of this series on sustainability, Dirty data: reducing the Internet carbon footprint, we are working to reduce our eco-footprint and draw on renewable energy resources. One way we are working to make this happen, and increase our sustainability as an organization, is to take the lead in introducing […]

Carving a path for the future

In this post, we continue our series in which we hand over the blog to one of the many great women that work at Arelion. We’ve already seen some great pieces giving interesting perspectives on the world of work and Arelion, and this post is no different. Today’s post is from Sumita Sharma, our Head […]

The journey to true monetization of business messaging

Although SMS A2P has been an important messaging communication channel for enterprises for over a decade, has it been monetized correctly by Mobile Network Operators (MNOs)? Can this channel be used to boost ARPU, and has it become relevant to MNO enterprise and wholesale business? According to MobileSquared research, presented during the recent Mobile Ecosystem […]

Next-generation data center connectivity

This article was originally published by DatacenterDynamics. The pattern is set – the number of data centers in the world continues to grow in order to support the expanding needs of enterprises, cloud service providers and indeed the services we all use as consumers. These data centers are taking many forms too, from tiny data […]

Doing things my way

Last month we started a new series of blogs, asking some of the many talented women that work at Arelion to share their experiences of working in the industry and any opinions and views on diversity and opportunity in the sector. This is the second blog of the series, and today we’re publishing the thoughts […]

Employee Spotlight: Q&A with Anette Mullis, Head of HR at Arelion

We often talk about meeting ever-increasing traffic demand and customer quality expectations within our industry. But another critical audience is our workforce and the expectations of current and future employees. How companies work and recruit new employees has been a hot topic over the past few years, fueled by remote and hybrid work due to […]

Earth-Friendly Networks, NaaS, and Fiber Frenzy

As one of the 2022 ‘ICT Visionaries’ selected by ISE Magazine, our VP Strategy Johan Ottosson will be sharing his expertise on various topics throughout the year. His first article for ISE Magazine covers earth-friendly networks, Network-as-a-Service, and the ongoing fiber frenzy. The article was originally published in the April issue found here. Topic: […]

Women in telecoms – are there enough?

At Arelion, we like to celebrate the exceptional skills of all our staff. In a recent internal webinar that took place as part of International Women’s Day, we learnt the great stories of some of our talented female colleagues. Here we start a short blog series, asking the speakers at the event to share their […]

CX in the new operator world

In the new operator world, customer sensitivity to faults is rising while demand for greater transparency is growing. How can carriers improve customer experience, combining technology with a human touch?