CX in the new operator world
In the new operator world, customer sensitivity to faults is rising while demand for greater transparency is growing. How can carriers improve customer experience, combining technology with a human touch?
The changing economics of the Internet of the future
This article was originally published by Light Reading. For many years, the telecom industry has been touting solutions that promote the new “Internet of the Future.” While no one could have predicted a global pandemic and its impact on the telecom market, a small handful of operators were already quietly building and planning their […]
Cyber security trends in the Financial Sector
Companies in the financial sector see the network as a significant security threat. It’s easy to see why, with both banking and financial services (FS) businesses suffering a huge number of security incidents in the last 12 months – including multiple DDoS attacks – often accompanied by ransom demands and extortion.
Four telecoms predictions for 2021
In an article in Capacity, our Chief Evangelist, Mattias Fridström shared what the events of 2020 will mean for the telecoms community in 2021. The original article is found here. Four telecoms predictions for 2021 shaping the new normal The year 2020 has been a biblical one that has seen a global pandemic sweep across […]
The corporate WAN – it’s time to transform
Our newest report has found that corporate WANs are not delivering on their promises in a number of key areas, with security in particular the biggest pain point, alongside service flexibility and supplier performance.
The Rise of Hybrid Networks
If the public Internet could speak in its own defense, it would likely quote Mark Twain’s London 1897 remark, “The reports of my death have been greatly exaggerated.” For the past decade or two, network solution vendors and others peddling various enterprise services have all declared the public Internet is broken, or worse, dead. Those […]
The Internet Backbone Spoils Us
It’s hard to imagine life without the internet, but in all reality, it wasn’t born until 1991, and that version is unrecognizable compared to what the internet has evolved to as we know it today. Connectivity drives interactions and innovation impacting nearly every aspect of the world. We wake up and open Facebook or fire […]
Let there be (intelligent) light
As businesses worldwide keep on investing in technical infrastructure and innovative tools to build smart, connected organizations, the demand for capacity has reached new levels. The result is growing pressure on the fiber optic backbone networks of service providers and internet content providers alike. To help meet the demands of digital transformation, carriers will need […]
When Choosing a Cloud On-Ramp, Go for Simplicity
Cloud is king. Today, about 95 percent of enterprises have adopted cloud computing strategies and more than 50 percent are making cloud their primary IT strategy. But there’s moving your data and applications to the cloud, and then there’s connecting to the cloud to access those applications and data. Last December I attended the Gartner […]
AI, ML and MEF
In November, Telia Carrier attended MEF19 in Los Angeles for a joint Proof of Concept demo together with Infinera and CenturyLink. The focus of this year’s PoC showcase was to demonstrate the use of different aspects of the MEF 3.0 framework to create high-value managed connectivity-based services. In our joint demo, “AI/ML and Policy Driven […]
Debunking connectivity myths in Las Vegas
The dramatic shift within Enterprise networking over recent years has created a new world of truths. Next week, we’re attending the Gartner IT Infrastructure, Operations & Cloud Strategies conference in Las Vegas to debunk some common myths about connectivity (watch the trailer above!). From our position as the world’s #1 Internet backbone, I believe we […]
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