Tag: Stay close to perfection

When did the telco industry stop striving for perfection?

In our industry, we often talk about quality. The truth is that the definition of quality is an intensely personal judgement. It is a topic that we discuss constantly at Arelion and we’ve explored it many times with our customers: for some it is all about speed and availability and, for others, the customer service experience. It varies by region, role and individual.