Top optical predictions for 2025 and beyond

As AI/ML, cloud applications and rapid data center growth transform the global technology landscape, operators are under pressure to innovate the optical layer of their networks to keep pace with soaring capacity and data transfer demands.

Arelion continues to top industry NPS in 2024

Over the years, we’ve consistently sought feedback from our customers, and one thing has become clear: customer experience is the key differentiator in the connectivity industry.   We are excited to share the results of our 2024 Net Promoter Score (NPS) survey, where we achieved an outstanding NPS of 70 for 2024, placing us among the […]

Arelion wins ATLANTIC-ACM Excellence Awards in five categories

When research firm ATLANTIC-ACM announced the winners of the ‘2024 U.S. Wholesale Service Provider Excellence Awards’, Arelion came out on top in no less then five categories among the CLEC (Competitive Local Exchange Carrier) & Fiber providers: Network Performance, Service Delivery, Customer Service, Brand, and Data Value. The awards are based on detailed reviews from […]

Avoid the middleman: Go direct to the network owner for enterprise connectivity

Working directly with a network owner that deploys, operates, and governs the core network is a win-win for large organizations. This allows enterprises to gain direct access to the capacity, performance, and customer support offered by network owners.

Connectivity Chronicles: Bridging borders through network expansion in Mexico

Ultimately, our network expansion in Mexico bolsters the region’s economic growth, spurring digital transformation in numerous industries while allowing governments to provide public services through low-latency, reliable connectivity. Let’s examine Mexico’s key market drivers and our infrastructure footprint in this booming region.

Employee Spotlight: Lauren Duerr, Director of Enterprise Sales – North America

Building relationships with global enterprises is critical to our North American market expansion, but we need seasoned sales leaders to reach that goal. We spoke with Lauren Duerr, our Director of Enterprise Sales in North America, about her background, her perspective on Arelion’s culture and her vision of our go-to-market enterprise strategy in North America.

Understanding the network underlay

In recent years, network overlay solutions such as cloud applications and SD-WAN have taken the technology industry by storm as enterprises seek to enhance flexibility and scalability. But what about the underlying infrastructure these services depend on? After focusing on overlay services for years, many enterprises are showing a renewed interest in carrier-grade underlay services to meet their substantial connectivity requirements.  

Connectivity Chronicles: Surging bandwidth demands in Atlanta

While it’s best known for pro sports and Coca-Cola, Atlanta has become a preeminent North American tech hub over the past few years. Its data center market was named the fastest-growing in the United States in 2024, with the city ranking as the sixth largest market for commissioned data center power and its data center […]

Employee Spotlight: Gene Cheatham, Senior Solutions Architect

As Arelion increasingly serves enterprises through carrier-grade connectivity solutions, we’re highlighting Gene Cheatham, Senior Solutions Architect, Channel & Enterprise, for our latest employee spotlight.

Connectivity Chronicles: Surfing the Silicon Coast

The Florida peninsula is home to dappled waves, jet skis, vibrant nightlife and tropical beaches dotted with sunbathers. While Florida may not be the first state that comes to mind when you think “tech mecca,” the region has been a primary focus of our North American network expansion over the past few years through new […]

Third Stevie Award for Customer Service

Arelion has achieved another outstanding milestone by winning the Bronze Stevie® Award for Customer Service Department of the Year. This recognition underscores our unwavering dedication to delivering exceptional customer experiences.

Global disruptors highlight need for ‘collaborative resilience’

Few of us need reminding that we’re living in a dangerous and constantly changing world. From the ongoing conflicts in Ukraine and the Middle East to the nerve-shredding pace of the AI revolution – not to mention the ever-present dark cloud of climate change – tensions and risks abound. Our latest research report, Doubt, delay […]