CX in the USA: Anthony Manocchio

Recently, we decided it was about time we spent some time introducing you to the team at Telia Carrier that makes the customer experience (CX) we deliver the best in the industry.  That isn’t just our opinion, customers tell us time and time again that we are there when they need us, whether it is […]

Cyber security trends in the Financial Sector

Companies in the financial sector see the network as a significant security threat.  It’s easy to see why, with both banking and financial services (FS) businesses suffering a huge number of security incidents in the last 12 months – including multiple DDoS attacks – often accompanied by ransom demands and extortion. 

On the front line of CX: Vera Skogoreva

At Telia Carrier our commitment to customer experience (CX) is second to none and we constantly look at how we can make improvements to how we deliver services and respond to incidents on our network.  Our CEO, Staffan Göjeryd, explains it in an earlier blog, but the heart of making CX a success is our […]

Bridging The Digital Divide and Expanding The Network

This interview with the 5G Talent Talk podcast, hosted by Carrie Charles, was originally published by RCR Wireless News. Listen to the episode here.    I am thrilled about my guest. I always say this, and I love all my guests, but I’m especially excited because I have Staffan Göjeryd. He is the CEO of Telia Carrier. He is […]

Our Conflict-Free Channel Program Recognized Again

Telia Carrier’s Conflict-Free Channel Program has done it again – earning the ‘Most Responsive Supplier Channel Team’ by ChannelVision in their 2021 Visionary Spotlight Awards. That’s right, for the second year in a row our dedication to the customer experience has set us apart in the competitive network services market and the success we’ve achieved […]

Building Network Diversity into US Market

2020 was a record-breaking year for us in terms of network growth, with substantial global growth of 30 new Points of Presence (PoPs) around the world. While Telia Carrier has been consistently ranked the number one backbone provider with more than 65 percent of Internet routes directly connected to our network, last year we added […]

Placing Lyon on the digital world map

One of the most exciting things for us about expanding our network backbone and the services we can offer is the wider story it tells about how digital communications is changing.  On a global scale we are seeing the expectations from enterprises and consumers increase: they want access to new content and services – with […]

CEO BLOG: Shaping a New Era of Customer Excellence

Today signals the start of a new era for Telia Carrier as we officially become a standalone company with a new owner, Polhem Infra – a company focused on long-term infrastructure investment and backed by some of the largest Swedish pension funds. As I reflect over 20 years as part of the Telia family, not […]

400G: It’s here and HUGE!

If you know anything about Telia Carrier, it is that we are always thinking about the future needs of our network and customers.  We saw significant traffic growth of more than 50% in 2020, and currently a similar trajectory for 2021.  Whilst this remains well within the capacity of our network, we are looking forward […]
Bernd Hoogkamp, Telia Carrier

Data center capacity will ramp up in 2021

Europe’s four leading data center markets (London, Amsterdam, Frankfurt, Paris) are expected to see 415 megawatts of capacity coming online in 2021, a 22.5% increase over the previous year’s total supply. This year of record growth is forecasted to be followed by two more of similar magnitude, with 370 and 440 megawatts coming online in […]

Rethinking Internet Backbone Architectures

During the past couple of years, we’ve made several public ad-hoc announcements on technology transitions that keep us busy building and operating the world’s #1 Internet Backbone. This has been done without ever providing a context or connection to the trends believed to be fueling the industry going forward and the path we’ve taken to […]
Fabio Bottan, Senior Messaging Specialist, Telia Carrier

Securing and Monetizing Enterprise SMS

If you have downloaded an app, made an online purchase, taken a COVID-19 test, or ordered takeout in the past year, chances are high that you have used A2P (Application-to-Person) Messaging. This is a type of one-directional message generated by an application rather than a person using SMS. Otherwise known as Business SMS or Enterprise […]