Author: Guest Blogger

Breaking records together: NPS 79

I’m excited to share Arelion’s Net Promoter Score (NPS) for 2025 which came in at 79 – the highest in our history. That’s not just a number, but a reflection of the trust and partnership we’ve built with our customers over the years. 

NaaS – The backbone of agentic AI

Last month, I had the privilege of attending Global NaaS Event (GNE) 2025 in Arlington, Texas. Over five days, more than 500 leaders across enterprise IT, service providers, technology vendors, cloud and data center operators, cybersecurity, systems integrators, media, and analysts came together to explore one theme: how Network‑as‑a‑Service (NaaS) is evolving to power AI at global scale. Here […]

Is your enterprise network ready to capture the AI opportunity?

With so much focus on the chipsets and data centers enabling artificial intelligence (AI), what’s network connectivity’s role? AI is defining the future – adoption has exceeded all expectations and AI workloads are set to increase dramatically over the next five years. But AI is only as good as the real-life connectivity it depends upon. […]

Defending global networks in the era of AI

AI only complicates the digital battleground in a constantly evolving DDoS landscape. Cyber criminals are already leveraging AI-enabled cyberattacks to besiege global networks, threatening to disrupt world economies. Our recent survey revealed that over 50 percent of manufacturing and automotive decision-makers see cybersecurity as their top network challenge, recognizing that AI facilitates a never-ending cycle of cyberattacks and defense in vulnerable industries.

Employee Spotlight: Ryan Pellegrino, Channel Director – East

We see tremendous opportunities in the Channel for supporting the Trusted Advisors selling multinational and data center connectivity. Ryan Pellegrino, Channel Director – East, joined us in June to help us seize these opportunities. We spoke with Ryan to learn more about his vision for expanding our Conflict-Free Channel program and go-to-market strategy amid evolutions in the telecommunications ecosystem.

Arelion earns Silver Stevie Award for customer service excellence

We’re proud to share that Arelion has been awarded the Silver Stevie® Award for Customer Service Department of the Year – our highest recognition to date in this category. This marks a significant step forward from our previous Bronze wins and reflects the continued evolution of our customer service excellence.

Employee Spotlight: Craig Jackson, Channel Manager – UK

We’ve taken steps to strengthen our global Channel team, with Craig Jackson, Channel Manager – UK, joining us in January 2025. We spoke with Craig to learn more about his background, experience with Arelion’s culture and his focus areas for enabling continued Channel growth in European markets and beyond.
Dariusz Solowiej, Arelion

How our optical investments support AI

Arelion’s many industry firsts and technological benchmarks reinforce the importance of optical innovation in our business model, proving that it persists as a vital component of our DNA. But how do our recent optical networking investments and live network field trials provide the foundation for businesses needing to capitalize on AI’s capabilities? 

Arelion’s Channel Program awarded for six years running

Arelion has won ChannelVision’s Visionary Spotlight Award for “Most Responsive Channel Supplier Team” for the sixth year running, reflecting our Conflict-Free Channel Program’s sustained excellence in supporting world-class customer experiences through high-capacity connectivity services.

Employee Spotlight: Gagun Gahir, Head of Enterprise Sales, EMEA

We strive to empower women in our organization, but we understand there is plenty of progress to make. Gagun Gahir joined us in December 2024 as the Head of Enterprise Sales in the EMEA region. She’s also a passionate DEI ambassador. We spoke with Gagun to learn about her background, her experience with Arelion’s culture and her vision of improving DEIB initiatives.

A recap from NANOG’s “Women in Tech” panel

Arelion’s Bhawna Jain and Erin Geiger recently spoke with other female tech leaders during NANOG’s “Women in Tech” panel, focusing on career paths, challenges, and advice for aspiring women in tech. In this blog, Bhawna and Erin share their perspectives.

Building the blueprint for AI-driven connectivity

The internet ecosystem is in constant transition, and with that evolution comes changing dynamics and shifts across the value chain. Historically, internet hubs and interconnects have emerged from factors such as population density and fiber route junctions. As a result, these hubs were traditionally confined to a set of larger cities and contained to a small set of facilities within those.