Author: Guest Blogger

Arelion continues to top industry NPS in 2024

Over the years, we’ve consistently sought feedback from our customers, and one thing has become clear: customer experience is the key differentiator in the connectivity industry.   We are excited to share the results of our 2024 Net Promoter Score (NPS) survey, where we achieved an outstanding NPS of 70 for 2024, placing us among the […]

Arelion wins ATLANTIC-ACM Excellence Awards in five categories

When research firm ATLANTIC-ACM announced the winners of the ‘2024 U.S. Wholesale Service Provider Excellence Awards’, Arelion came out on top in no less then five categories among the CLEC (Competitive Local Exchange Carrier) & Fiber providers: Network Performance, Service Delivery, Customer Service, Brand, and Data Value. The awards are based on detailed reviews from […]

Avoid the middleman: Go direct to the network owner for enterprise connectivity

Working directly with a network owner that deploys, operates, and governs the core network is a win-win for large organizations. This allows enterprises to gain direct access to the capacity, performance, and customer support offered by network owners.

Employee Spotlight: Lauren Duerr, Director of Enterprise Sales – North America

Building relationships with global enterprises is critical to our North American market expansion, but we need seasoned sales leaders to reach that goal. We spoke with Lauren Duerr, our Director of Enterprise Sales in North America, about her background, her perspective on Arelion’s culture and her vision of our go-to-market enterprise strategy in North America.

Employee Spotlight: Gene Cheatham, Senior Solutions Architect

As Arelion increasingly serves enterprises through carrier-grade connectivity solutions, we’re highlighting Gene Cheatham, Senior Solutions Architect, Channel & Enterprise, for our latest employee spotlight.

Third Stevie Award for Customer Service

Arelion has achieved another outstanding milestone by winning the Bronze Stevie® Award for Customer Service Department of the Year. This recognition underscores our unwavering dedication to delivering exceptional customer experiences.

Employee Spotlight: Jon Schlee, Channel Director – West

Our new Channel Director – West, Jon Schlee shares details about his background, his perspective on Arelion’s culture, and his vision of our continued Channel expansion.

The tech world’s best kept secret: carrier-grade connectivity

The benefits of a resilient, fast and secure network backbone are well known to network operators and their wholesale customers. What’s less well known is that enterprises can also go direct to the source of network provisioning and management. The result: telecoms carrier-grade benefits at a lower cost and without the need for third parties.

Sustainability in focus at top political event

In 1968, Sweden’s soon-to-be Prime Minister, Olof Palme gave an impromptu speech in Almedalen, an area in medieval town Visby, located on the island of Gotland in the Baltic Sea. Since then, ‘Almedalen Week’ – a democratic meeting place for everyone, held at the end of June each year – has grown into the most […]

Gold-tier enterprise connectivity to Google Cloud

Arelion was recently awarded a Gold-Tier Verified Peering Provider (VPP) badge from Google, recognizing our ability to provide enterprises with diverse connectivity to Google Cloud services. The VPP is a Google-recognized badging program for Internet Service Providers (ISPs) that offers Google Cloud customers a simplified alternative to direct peering. As a Google VPP, Arelion empowers […]

Arelion’s Channel Program awarded for the fifth consecutive year

Arelion has won ChannelVision’s Visionary Spotlight Award for “Most Responsive Supplier Team” for the fifth consecutive year, highlighting our continued commitment to ensuring world-class customer experiences through our Conflict-Free Channel Program.

Employee Spotlight: Isabelle Couturier Philippe, Head of Network Development and Project Management

Our Network Development teams are crucial to Arelion’s industry-leading quality, so we’re interviewing Isabelle Couturier Philippe, Head of Network Development and Project Management, for our employee spotlight series.