Author: Johan Ottosson

Building out networks to meet metaverse demands

As hyped technologies go, the metaverse probably topped most lists in 2022. Regardless of when an integrated metaverse becomes widespread, its flood of data does present heightened demands on the network that must be addressed to bridge our physical and virtual lives.

Customer care, metaverse, and private networks

As one of the 2022 ‘ICT Visionaries’ selected by ISE Magazine, our VP Strategy Johan Ottosson is sharing his thoughts on various topics throughout the year. His second article for ISE Magazine covers customer care, the metaverse, and private networks. The article was originally published in the magazine’s July issue found here.  Customer Care and […]

Earth-Friendly Networks, NaaS, and Fiber Frenzy

As one of the 2022 ‘ICT Visionaries’ selected by ISE Magazine, our VP Strategy Johan Ottosson will be sharing his expertise on various topics throughout the year. His first article for ISE Magazine covers earth-friendly networks, Network-as-a-Service, and the ongoing fiber frenzy. The article was originally published in the April issue found here.    Topic: […]

Reflections on our recognition in Gartner’s Magic Quadrant

For the third consecutive year, Arelion is proud to be recognized in Gartner’s Magic Quadrant for Network Services, Global. To be included is a rigorous process: service providers need to have a global network with coverage across Europe, North America and Asia; sell services to customers in all three regions; and offer a full portfolio […]

Yet again in Gartner’s Magic Quadrant

Telia, through its networking division Telia Carrier, have once again been recognized in Gartner’s Magic Quadrant for Network Services, Global*. Each year, the analyst and advisory firm evaluates global network providers based on completeness of vision and ability to execute. To be included is a rigorous exercise: service providers need to have a global network […]

Internet as the underlay for enterprise networking

In 2020, Covid-19 drove remote working and cloud adoption, overhauling traffic patterns in the WAN. In parallel, SD-WAN enabled network buyers to source their WANs differently. With MPLS connectivity contracts coming due, many CIOs are looking at transitioning from MPLS WANs to hybrid or Internet-based underlays for WAN services. Having the right Internet underlay is […]

Standing out through customer experience

While CX seems simple, it’s hard to get right. It starts with culture, such as the humility to realize that your customers are more important than you. Recently, I was interviewed by Capacity Magazine about Telia Carrier’s heavy focus on customer experience – you can read the full article below. Q. Why is customer experience […]

Telia Recognized in Gartner’s Magic Quadrant

Last week, leading research and analyst firm, Gartner released the 2020 Magic Quadrant for Network Services, Global. We’re proud to say that Telia, backed by Telia Carrier, has been included among the 20 global network service providers covered in the report. In this year’s Magic Quadrant, Gartner evaluated the top established global network services including […]