Author: Johan Ottosson

Yet again in Gartner’s Magic Quadrant

Telia, through its networking division Telia Carrier, have once again been recognized in Gartner’s Magic Quadrant for Network Services, Global*. Each year, the analyst and advisory firm evaluates global network providers based on completeness of vision and ability to execute. To be included is a rigorous exercise: service providers need to have a global network […]

Internet as the underlay for enterprise networking

In 2020, Covid-19 drove remote working and cloud adoption, overhauling traffic patterns in the WAN. In parallel, SD-WAN enabled network buyers to source their WANs differently. With MPLS connectivity contracts coming due, many CIOs are looking at transitioning from MPLS WANs to hybrid or Internet-based underlays for WAN services. Having the right Internet underlay is […]

Standing out through customer experience

While CX seems simple, it’s hard to get right. It starts with culture, such as the humility to realize that your customers are more important than you. Recently, I was interviewed by Capacity Magazine about Telia Carrier’s heavy focus on customer experience – you can read the full article below. Q. Why is customer experience […]

Telia Recognized in Gartner’s Magic Quadrant

Last week, leading research and analyst firm, Gartner released the 2020 Magic Quadrant for Network Services, Global. We’re proud to say that Telia, backed by Telia Carrier, has been included among the 20 global network service providers covered in the report. In this year’s Magic Quadrant, Gartner evaluated the top established global network services including […]