Recently, the winners were announced for ATLANTIC-ACM’s 2022 Global Wholesale Service Provider Excellence Awards. The awards are based on ratings from 350+ unique wholesale buyers who provided over 1,300 carrier specific evaluations of service level and product quality for their current providers.
Arelion was announced the winner for Midsized Service Providers in three categories: Network Performance, Customer Service, and Brand.
According to ATLANTIC-ACM, Network Performance remains the primary consideration for global wholesale customers when buying services, followed by Network Security, Price, and Customer Service. Being recognized by the global wholesale buyer’s community as the top provider in both Network Performance and Customer Service is something that makes us very proud. Our fully owned fiber and network assets allow us to operate a fully scalable, reliable and diverse network environment to deliver an award-winning customer experience.
In this year’s survey, respondents indicated a continued trend of increased wireless adoption and a heavy focus on core data connectivity and last mile data access. 5G Connectivity, DDoS Mitigation, Neutral Colocation, and Cloud Direct Connect fuel buyer demand for additional services.
Earlier this year, we rebranded from Telia Carrier to Arelion, following the divestment by Telia Company last year. Also winning the Brand awards is therefore highly appreciated.
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