Standing out through customer experience

While CX seems simple, it’s hard to get right. It starts with culture, such as the humility to realize that your customers are more important than you. Recently, I was interviewed by Capacity Magazine about Telia Carrier’s heavy focus on customer experience – you can read the full article below. Q. Why is customer experience […]

A millennial view on the telco industry

Telecommunications is, and has pretty much always been, one of the fastest developing industries in the field of scientific innovation. Distant memories of expensive international phone calls, renting video tapes, playing ‘snake’ on a mobile phone and exchanging information on floppy disk are gradually fading away. Working for a company that owns one of the […]

The Internet Backbone Spoils Us

It’s hard to imagine life without the internet, but in all reality, it wasn’t born until 1991, and that version is unrecognizable compared to what the internet has evolved to as we know it today. Connectivity drives interactions and innovation impacting nearly every aspect of the world. We wake up and open Facebook or fire […]

Let there be (intelligent) light

As businesses worldwide keep on investing in technical infrastructure and innovative tools to build smart, connected organizations, the demand for capacity has reached new levels. The result is growing pressure on the fiber optic backbone networks of service providers and internet content providers alike. To help meet the demands of digital transformation, carriers will need […]

Routing Security: RPKI Update Q2/20

The Current State of RPKI It’s been three months since we announced that AS1299, as the first Tier-1 transit network in the world, successfully is filtering RPKI invalid announcements from all external BGP sessions. As this is a fast-evolving topic with high interest from the industry at large, we feel this is a good time […]

Customer Experience – A Short Guide to Long-Lasting Relations

When you think about network service providers, “superior customer service” might not be the first thing that comes to mind. But today’s customers have more choice than ever before and choosing a provider that embraces the value of its customers is an increasingly important factor in the selection process. At Telia Carrier, our award-winning customer experience […]

AS1299

COVID-19: Network Trends and Modelling

The world’s undoubtably going through an extremely difficult time in the wake of the COVID-19 outbreak, causing unimaginable suffering to so many people. It is also, perhaps more than ever before, highlighting the essential role of the Internet as the means for people to keep in touch with loved ones, stay updated on the latest […]

The coronavirus: connecting the world @home

As Covid-19 spreads, affecting almost every country in the world, there have been rapid and profound changes in the way we live, work and educate ourselves. A number of countries have enforced home working directives (for those that can), and educational systems around the globe are enabling remote learning applications for distance learning. Our increasingly […]

Our CEO Comments on Magic Quadrant Recognition

Just recently, Telia was recognized in Gartner’s 2020 Magic Quadrant for Network Services, Global. Being included in the Magic Quadrant shows that we have the capabilities to serve enterprises looking for a lean and responsive networking provider, who can provide them with a smooth transition towards cloud-based IT and SD-WAN, wherever they do business. In […]

Telia Recognized in Gartner’s Magic Quadrant

Last week, leading research and analyst firm, Gartner released the 2020 Magic Quadrant for Network Services, Global. We’re proud to say that Telia, backed by Telia Carrier, has been included among the 20 global network service providers covered in the report. In this year’s Magic Quadrant, Gartner evaluated the top established global network services including […]

Dropping RPKI invalid prefixes

Telia Carrier/AS1299 is now as the first tier-1 dropping RPKI invalid prefixes from both customers & peers. We’re hoping for more networks and operators to join us for a more resilient and stable Internet. Our customers can continue to use RTBH functionality (if enabled for their service) for validated prefixed just as before. We have […]

When Choosing a Cloud On-Ramp, Go for Simplicity

Cloud is king. Today, about 95 percent of enterprises have adopted cloud computing strategies and more than 50 percent are making cloud their primary IT strategy. But there’s moving your data and applications to the cloud, and then there’s connecting to the cloud to access those applications and data. Last December I attended the Gartner […]